Privacy Policy

Welcome to NepHub Online Fashion (“we,” “our,” or “us”). We value your trust and are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit and shop on our website (nephubfashion.qa).

Operated under valid Commercial Registration in the State of Qatar, our store adheres to applicable consumer protection and electronic commerce regulations.

1. Information We Collect

We collect information that helps us provide a seamless shopping experience and process your orders accurately:

Personal Identification Information: Name, email address, phone number, and delivery/shipping address provided during account creation or checkout.
Order & Transaction Details: Items purchased, order history, payment status, and delivery preferences. (Note: Payment processing is handled securely via authorized payment gateways; we do not store full payment card details on our servers).
Technical & Usage Data: IP address, browser type, device information, operating system, and browsing behavior on our website collected via cookies and analytics.

2. How We Use Your Information

We use the collected information for the following purposes:

To process, confirm, and deliver your online orders accurately.
To communicate order updates, shipping notifications, and customer support responses.
To manage your customer account and store preferences.
To improve website functionality, inventory selection, and user experience.
To send promotional updates, seasonal offers, or newsletters (only if you opt-in; you can unsubscribe at any time).
To prevent fraudulent transactions and maintain site security.

3. Sharing of Your Information

We respect your personal information and do not sell, rent, or trade your data to third parties. We share necessary details only with:

Logistics & Delivery Partners: To ensure your orders are delivered to your designated address across Qatar.
Secure Payment Gateways: To authorize and complete financial transactions safely.
Service & Technical Providers: Hosting, database management, and maintenance services under strict confidentiality agreements.
Legal Authorities: When required by the laws and regulatory authorities of the State of Qatar.

4. Cookies and Tracking Technologies

NepHub Online Fashion uses cookies and similar tracking tools to:

Keep track of items added to your shopping cart.
Remember login sessions and site preferences.
Analyze overall website traffic and user engagement.

You can modify your browser settings to refuse cookies; however, some features of the store (such as the cart or checkout) may not function properly without them.

5. Data Security

We implement standard technical and organizational security measures—including SSL (Secure Sockets Layer) encryption—to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

In accordance with applicable data protection laws, you have the right to:

Access, review, or request a copy of the personal information we hold about you.
Request correction of any outdated or inaccurate details.
Request deletion of your account and personal data (subject to legal and transaction record retention requirements).
Opt out of marketing emails at any time.